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Have a question about our products, your order, or need to report a defect? The Everella team is here to assist you during our business hours.

• Line Official: @everella

• Email: support@everellaofficial.com

• Service Hours: Monday – Friday | 09:00 AM - 06:00 PM (GMT+7)

• Address: Base in BKK, TH

For Defective Items: Please include your Order Number and a continuous Unboxing Video in your message. This is required for our team to process any replacement or refund requests.